Avaya Kenya- Avaya Telephone System

Avaya telephone system with the latest innovations in telecommunications technology in mind, which makes them the ideal communication tools for both small and mid-size businesses alike. Avaya is a telecommunications company operating out of in the United States. It is renowned for its ever-expanding catalog. Avaya has a wide collection of high-quality digital phone products and other communication gadgets, which make them one of the top choices for a range of communication services which it has across calling, messaging, and even faxing services. With a customer service delivery that is up there with the best and a full year’s warranty upon activation to boot, there aren’t very many better offers out there.

Regardless of the business size, you will need to use advanced technology, particularly in the communication sector, to increase efficiency. With the inception of VOIP technology, there has been tremendous improvement in the way business communicates. For that reason, it caused many enterprises to make a shift to IP based telephone systems. Indeed, companies enjoy many benefits through these systems – it significantly reduces the communication costs, brings the business relationships closer, expand the customer base and improves productivity and profitability. When it comes to the communication requirements in Kenya, it is worth to rely upon the best telephone systems. A reliable and experienced IP telephony provider in Kenya can develop solutions for your enterprise.

Given the advantages, the companies should implement systems by seeing the future demands.

Empowering your business with Avaya systems Kenya

Avaya is the leading manufacturer involved with the production of world-class systems, including the IP Phones, conferencing systems, and IP PBX systems. It’s the brilliant technology that drives business across the world to depend on Avaya systems to fulfill their communication needs truly. Being an experienced IP telephony provider in Kenya, we at VDS is confident about setting up infrastructure with Avaya communication systems. it is wise to invest in Avaya Systems for improved productivity.

Accelerating growth with Avaya IP Office platform

Avaya IP Office is an intelligent IP PBX product equipped with cutting edge telephony features. It is capable of providing perfect communication solutions to businesses of all sizes. Ability to function in PBX mode or key system mode this system is easy to deploy and manage. With the IP office platform, you can transform the way you conduct business by delivering a great experience to the customers and users. Here are some of the advantages of employing the Avaya IP PBX system

  • Creating an effortless engagement experience: Users can have wonderful telephony, messaging, video, and unified communication regardless of their locations and devices
  • A scalable solution: You can expand the users as your business grows. Allowing to expand from as few as five users to 3000 users in a single site, Avaya IP Office platform is certainly a bet for small to medium organizations.
  • Improves employee productivity: Keep employees in touch with a single number. Allow employees to work remotely with the same communication options as to when they are in office. These systems allow any mobile number or landline number as an office extension number.
  • Significant savings on costs: reduce the charges on long-distance calls. The system takes advantage of lower IP based voice network options.

We help enterprises to effectively engage their customers and staff to experience productivity with the Avaya IP Office platform PBX system Kenya.

The editions of Avaya IP 500 PBX system

The type of license determines the functionality of this system. The license type includes basic edition, essential edition, and Avaya IP office critical.

Basic edition: This license is suitable for the small business environment of 20 users with a simple phone requirement. Avaya Essential Edition License is for companies that need traditional small PBX functions. Basic Edition license can upgrade any time to Essential Edition without replacing existing equipment or licenses.

Avaya IP Office Essential: This license enables the business to enjoy advanced solutions. It supports the ability to send voicemail messages by e-mail, thus increasing the efficiency of staff. Automated Attendant: Incoming calls are forwarded directly to the proper destination using simple rules. 

How Good is the Avaya IP Office 500 Phone System?

When it comes to the purchase of phone systems, the best choices are often made by those prospective customers that are up to speed how they can fully leverage what’s on offer with the latest innovations in telecommunications technology. It concerns this consumer preference that the Avaya IP 500 has carved a niche for itself. With the Avaya IP Office 500 V2 PBX, the latest productivity-enhancing features are in the offering at the best prices available in the market. Avaya’s telephone system is affordable, and one of those communication solutions that most businesses would rely on. A combination of impeccable service delivery and aggressive manufacturer pricing has given this world-class solution unbeatable status.

Avaya Phones KenyaEnriching business communication with Avaya IP Phones Kenya

To simplify business communication, Avaya introduces a wide assortment of IP phones. As an Avaya Distributor in Kenya, we have the right kind of Avaya IP phones that fulfill your communication requirement.

The portfolio of some of Avaya phones includes:

9600 series IP Desk phones: It delivers great performance with High Definition voice quality communications.

1600 series IP Deskphones: These series deliver the most commonly used features at an affordable price. It’s feasible for call center solutions, main offices, and branch offices.

1400 series IP Deskphones: This series of phones are applicable for a wider range of business solutions. It has improved audio features and other calling features. It works well with Avaya Aura and the IP office package.

1200 series IP desk phones: It is equipped with integrated speakerphones and has the best audio technology for crystal clear communication.

1100 series IP desk phones: This is the best phone suitable for all kinds of business environments. This series of phones have advanced features such as the message waiting, incoming calls, and all.

9400 series Digital Deskphones and 9500 series Digital Deskphones are the other series of Avaya IP phones that deliver brilliant performance in terms of sound and delivery.


The Avaya IP Office 500 is a highly modular unified communications platform designed to meet the requirements of small and medium enterprises. The award-winning IP Office 500 gives growing companies a complete solution for telephony, messaging, networking, conferencing, customer management, and unified communications. In a single, compact solution, Avaya IP Office provides a unique set of leading-edge communications capabilities to help your employees work smarter and serve your customers more effectively.

Avaya Ip500
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Avaya IP500 Nairobi

Avaya IP500

Do you need a phone system that SCALABLE  and offers multiple calling groups, auto attendants, advanced forwarding functionality, extensive conferencing capability, softphone PC applications, and many other features to improve calling efficiency for your business?. Avaya IP Office is the system that  fill the gap between traditional key systems/circuit switched PBXs and new IP-only solutions. It economically meets the needs of  modern businesses  as well as businesses that want to use traditional telephony for now and implement IP telephony at a later date.Depending on the customer’s business model . IP Office can be configured for a single site location, multiple branch locations, and for call center applications.

Why the Avaya IP Office is so Dominant

In simple terms, the Avaya IP Office uses technology that trumps most of its competitors, and a showroom that is burgeoning with awards of recognition is proof of this. Avaya takes the cake due to its simplification of even the most advanced features, which makes it a very user-friendly and easily-accessible communication tool. A single trial with an Avaya telephone system is enough to cause to take a swipe at other so-called ‘communication solutions.’

Avaya’s been there and done that. Where other brands are just beginning to incorporate CTI, Unified Messaging, VoIP, networking, mobility, and the likes into their phone technology, Avaya has refined and revolutionized the trend time and again. Avaya’s telephone system promises to transform the methods of communication for various businesses and, ultimately, fast-track growth.

Satisfying your business communication requirements using Avaya systems in Nairobi, Kenya.

As far as the business is concerned, it is the relationship with the customers’ matters most. Customers are critical to any business. Therefore it is essential to keep a strong relationship with the customers. The communication medium makes it healthy to keep the relations closer and more reliable. Being a global communication leader Avaya knows perfectly how the communication systems are essential for the development of an enterprise. They are much focused on improvising technology. It s the continuous effort that enables Avaya to come with advanced communication solutions and products.

As a significant Avaya distributor in Kenya, our solutions with Avaya IP PBX systems and Avaya IP phones Nairobi brings many advantages to the industries. Besides providing Avaya installation in Kenya, we focus on delivering post-implementation support and maintenance. We at VDS are skilled at providing solutions to enterprises across vast domains, including the hotel industry, educational institutions, financial sectors, hospitality industry, government organizations, etc.…

If you are in a push to enhance the business communication needs or to develop infrastructure in Nairobi, Kenya, it is wise to rely upon Avaya telephone systems and solutions. We are excellent at developing solutions using the Avaya systems in Kenya. When it comes to the IP telephony products Avaya is the best. Headquartered in Kenya, our services are available in other regions of Nairobi as well. Contact us to know about the best solutions using Avaya systems Kenya and the implementation charges.

Call us today on (+254) 757128960 and talk to one of our sales engineers for your telecom requirements or send us an email   and get immediate response for your queries.