Avaya Kenya- Avaya Telephone System

Regardless of the business size, you will need to use advanced technology, particularly in the communication sector, to increase efficiency. With the inception of VOIP technology, there has been tremendous improvement in the way business communicates. This caused many enterprises to make a shift to IP based telephone systems. Certainly, business enjoys many benefits through these systems – it greatly reduce the communication costs, bring the business relationships closer, expand the customer base and improves productivity and profitability. When it comes to the communication requirements in Kenya, it is worth to rely upon the best telephone systems. A reliable and experienced IP telephony provider in Kenya can develop solutions for your enterprise.

Given the advantages, the companies should implement systems by seeing the future demands.

Empowering your business with Avaya systems Kenya

Avaya is reckoned as the leading manufacturer involved with the production of world class systems including the IP Phones, conferencing systems and IP PBX systems. It’s the brilliant technology that drive business across world to truly depend on Avaya systems to fulfill their communication needs. Being an experienced IP telephony provider in Kenya, we at VDS is confident about setting up infrastructure with Avaya communication systems. Taking into consideration of all business aspects, it is wise to invest in Avaya Systems for improved productivity.

Accelerating growth with Avaya IP Office platform

Avaya IP Office is an intelligent IP PBX product equipped with cutting edge telephony features. It is capable to provide perfect communication solution to businesses of all sizes. Ability to function in PBX mode or key system mode this system is easy to deploy and manage. With IP office platform, you can transform the way you conduct business by delivering great experience to the customers and users. Here are some of the advantages in employing Avaya IP PBX system

  • Creating an effortless engagement experience: Users can have a wonderful telephony, messaging, video and unified communication regardless of their locations and devices
  • A solution that is scalable: You can expand the users as your business grows. Allowing to expand from as few as five users to 3000 users in a single site, Avaya IP Office platform is certainly a bet for small to medium organizations.
  • Improves employee productivity: Keep employees in touch with a single number. Allow employees to work remotely with the same communication options as when they are in office. This systems allow any mobile number or landline number to be used as an office extension number.
  • Great savings on costs: reduce the charges on long distance calls. The system take advantage of lower IP based voice network options.

We help enterprises to effectively engage their customers and staffs to experience a higher productivity with the Avaya IP Office platform PBX system Kenya.

The editions of Avaya IP 500 PBX system

The functionality of this system is determined by the type of license it has. License type includes basic edition, essential edition and Avaya IP office essential.

Basic edition: This license is suitable for small businesses environment of 20 users with a simple phone requirements. Avaya Essential Edition License is designed for companies who need traditional small PBX functions. Basic Edition license can upgrade any time to Essential Edition without replacing existing equipment or licenses.

Avaya IP Office Essential: This license enable business to enjoy advanced solutions. It support the ability to send voicemail messages by e-mail thus increasing the efficiency of staffs. Automated Attendant: Incoming calls are forwarded directly to the proper destination using simple rules. 

avaya phones Kenya Avaya KenyaEnriching business communication with Avaya IP Phones Kenya

To simplify business communication, Avaya introduce wide assortment of IP phones. As an Avaya Distributor in Kenya, we have the right kind of Avaya IP phones that fulfill your communication requirement.

The portfolio of some of Avaya phones includes:

9600 series IP Desk phones: It delivers great performance with High Definition voice quality communications.

1600 series IP Deskphones: This series deliver the most commonly used features with an affordable price. It’s feasible for call center solutions, main offices and branch office.

1400 series IP Deskphones: This series of phones are applicable for wider range of business solutions. It has the improved audio features and other calling features. Works well with Avaya Aura and IP office package.

1200 series IP deskphones: It is equipped with integrated speakerphones and has the best audio technology for crystal clear communication.

1100 series IP deskphones: This is the best phones suitable for all kind of business environments. This series of phones are blessed with advanced features such as the message waiting, incoming calls and all.

9400 series Digital Deskphones and 9500 series Digital Deskphones are the other series of Avaya IP phones that deliver brilliant performance in terms of sound and delivery.


The Avaya IP Office 500 is a highly modular unified communications platform designed to meet the requirements of small and medium enterprises. The award-winning IP Office 500 gives growing companies a complete solution for telephony, messaging, networking, conferencing, customer management, and unified communications. In a single, compact solution, Avaya IP Office provides an unprecedented set of leading-edge communications capabilities to help your employees work smarter and serve your customers more effectively.

 Avaya Kenya

Avaya IP500

Avaya IP500

Do you need a phone system that SCALABLE  and offers multiple calling groups, auto attendants, advanced forwarding functionality, extensive conferencing capability, softphone PC applications, and many other features to improve calling efficiency for your business?. Avaya IP Office is the system that  fill the gap between traditional key systems/circuit switched PBXs and new IP-only solutions. It economically meets the needs of  modern businesses  as well as businesses that want to use traditional telephony for now and implement IP telephony at a later date.Depending on the customer’s business model . IP Office can be configured for a single site location, multiple branch locations, and for call center applications.

Satisfying your business communication requirements using Avaya systems Nairobi, Kenya.

As far as the business is concerned it is the relationship with the customers matters most. Customers are key to any business. Therefore it is important to keep a strong relationship with the customers. Communication medium makes it strong to keep the relations closer and stronger. Being a global communication leader Avaya knows perfectly how the communication systems are important for the development of an enterprise. They are much focused in improvising technology. It’s the continuous effort that enable Avaya to come with advanced communication solutions and products.

As a major Avaya distributor in Kenya, our solutions with Avaya IP PBX systems and Avaya IP phones Nairobi brings many advantages to the industries. Besides providing Avaya installation in Kenya, we are focused to provide post implementation support and maintenance. We at VDS are skilled at providing solutions to industries across wide domains including hotel industry, educational institutions, financial sectors, hospitality industry, government organizations etc…

If you are in a push to enhance the business communication needs or to develop a new infrastructure in Nairobi, Kenya, it is wise to rely upon Avaya telephone systems and solutions. We are excellent to developing solutions using the Avaya systems in Kenya. When it comes to the IP telephony products Avaya is the best. Headquartered at Kenya, our services are available in other regions of Nairobi as well. Contact us to know about the best solutions using Avaya systems Kenya and the implementation charges.

Call us today on +234 14408180 and talk to one of our sales engineers for your telecom requirements or send us an email to [email protected] and get immediate response for your queries.

Avaya 1403 Digital Phone

Avaya 1403 Digital Phone

The Avaya 1403 Digital Phone for IP Office is a cost-effective digital telephone that provides easy access to the most common functions needed for everyday use. The Avaya 1403 is compatible with IP Office Release 6.0 and higher.The Avaya 1403 Digital Desk phone has been designed for the walk-up user in mind. It can be used for walk-in users in reception or lobbies, but makes the perfect basic phone for areas where usage is not high.

Avaya 1408 Digital Phone

Avaya 1408 Digital Phone

AVAYA 1408 PHONE – The Avaya 1408 Digital Phone is a value-priced, full-featured digital phone designed for light to moderate everyday phone users. The Avaya 1408 is compatible with IP Office Release 6.0.The Avaya 1408 Digital Desk phone has been created foe users who typically rely on multiple forms of communication such as telephone and email. While they require quality in a phone, their overall use is fairly light or simple by nature. Office workers and sales teams within a retail environment are examples of an everyday user for whom the Avaya 1408 Digital phone is the perfect solution.


Avaya 1416 Digital Phone

Avaya 1416 Digital Phone

The 1416 Digital Deskphone offers 16 administrative buttons with LED signalling. The number of buttons can be expanded by 32 with each Button Module. The phones are developed for users with the need to see many extensions at a glance and dial with one fingertip. The white backlight of the display allows a very easy readability of the call information even when the surrounding is not really bright.

Avaya 1608 IP Phone

Avaya 1608 IP Phone

The Avaya 1608-I is a cost effective IP telephone. At an attractive price point; it provides the customer with basic communications needed. The Avaya 1608-I is for users who rarely receive more than five or six calls per day. Sales staff and cubicle workers are good examples for whom the Avaya 1608-I delivers an enhanced experience for.The Avaya 1608 IP is an IP-ready desk phone from the Avaya 1600 IP series. Features include eight line appearance keys, with dual LED’s, and fixed feature keys for conference, transfer, drop, hold and mute. A two-way speaker phone and headset jack allow hands free communications. In addition, the Avaya 1608 IP includes a 10/100 Ethernet port for connecting to a PC.

Avaya 1616 IP Phone

Avaya 1616 IP Phone

The Avaya 1616 IP phone is the reception or manager model in the budget Avaya 1600 IP series. It’s great value and perfect for heavier phone users that need to see more staff presence with the instantly visible 16 button design.Compatible with both the IP Office platform (avaya IP500) and the Communications platform, the Avaya 1616 includes the features found only in higher end, more expensive, enterprise class telephones. These features include a bright, backlit display, support for multiple call appearances, 2 way speakers, dual lamp LEDs, fixed feature keys, and a context sensitive user interface with soft keys. And, because of its cost effectiveness, end users gain access to a feature rich telephone, but at a very attractive price point